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Nigeria open to improve SATCOM business

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By Usman Oladimeji

Aim is to enable schools to employ EdTech and close the digital gap.

The government of Nigeria claims that, by implementing plans and infrastructure to enhance satellite communications services in the country, it is fostering an environment conducive to the growth of private enterprises. Dr. Bosun Tijani, Nigerian Minister of Communications Innovation and Digital Economy, made this announcement at the official launch of the three products by Nigerian Communications Satellite Ltd-NigComSAT Limited during a Stakeholders Breakfast Meeting in Abuja. The product is a broadband education technology (EdTech) solution for schools in Nigeria, especially the underserved areas.

Other products and solutions unveiled include broadband services utilizing Ka, Ku and C bands, broadcasting services tailored for satellite TV operators and direct-to-home platforms for navigation, transponder leasing, and mobile backhaul. Dr. Tijani, who was represented by Osibo Imohoitsike, his Special Adviser on communications and Media said the main emphasis is on developing blueprints and infrastructures to promote business and partnerships in Nigeria. He emphasized the importance of the stakeholders meeting as a crucial component of addressing the world’s needs, with a focus on knowledge, policies, infrastructure, innovation, entrepreneurship, and training.

Providing schools with a bundle will ensure better learning.

Mrs. Nkechi Egerton-Idehen, Managing Director of NIGCOMSAT Limited, said the products were released to demonstrate NigComSat’s dedication to providing excellent service to its clients and stakeholders. She pointed out that, as seen in nations widely, Nigeria had recently experienced an uptick in the number of EdTech startups developing tech-enabled learning materials. As some schools and governments have made strides to improve the integration of technology into education by equipping ICT facilities with computers, a second-class problem precludes the usage of the majority of these devices in schools.

One of the biggest obstacles to making good use of technology in the classroom is the expense or unavailability of internet access for some students or schools. Many facilities are kept locked, while some are being used for basic computer literacy rather than exploring other learning options. Egerton-Idehen argued that by providing schools with a comprehensive bundle that includes access to affordable and dependable Internet connectivity as well as EdTech materials and interventions developed to correspond with the Nigerian curriculum, better learning opportunities for all students will be made available.

An EdTech product has been developed with Queue Edge.

Egerton-Idehen said the project’s goal is to enable schools to employ EdTech to improve educational outcomes and close the digital gap. She noted that all children, regardless of background, are entitled to a quality education in the 21st century. An EdTech product has been developed in collaboration with a private company, Queue Edge, with focus on primary and secondary schools. Egerton-Idehen stated that the aim is to empower children, equip teachers, and to provide resources and aid to primary and secondary schools. She claimed that the resources can boost classroom participation as well as encourage critical thinking and problem-solving ideas.

According to her, it may also be used to assess students’ performance and their learning results, and it could streamline the administration, documentation, and distribution of course materials. She cited that the product has three main focuses which are; numeracy and literacy for primary schools, digital libraries for middle and secondary schools, and content creation for teachers and learning management systems. Egerton-Idehen, addressing the company’s other products, emphasized the significance of a customer experience and support solution, which includes an Al-powered chatbot and a call center solution, for both current and potential customers.

Improving communication with customers is the goal.

She said that in today’s service-driven economy, the company’s call center system would revolutionize how the company communicates with and assists its clientele. The goal is to improve communication with customers, make customer service more efficient, and provide a better overall experience. According to NIGCOMSAT Executive Director of Marketing and Business Development, Dr. Najeem Salaam, the company now offers Nigerians “a new Drive” with its improved internet and broadcasting capacity platform. “The Nigeria we yearn for is achievable and we have started doing the work already. NIGCOMSAT is ours together as Nigerians and we must grow our own and make the best out of it”, he said.

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